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Frequently Asked Questions


What if I'm in crisis? 

  • After regular business hours, a counselor can be reached through the OSU Police at 405-744-6523.

What is the Walk-in Clinic?

  • UCS offers a free walk-in clinic, Monday through Friday, 10 a.m. - 3 p.m., where you meet with a counselor for a brief consultation session.
  • The counselor will offer treatment recommendations including referral to campus resources and services.

What services are available?


How much do services cost?

  • WALK-IN COUNSELING AND INITIAL SCREENING: Free
    Missed/Late Cancellation: N/A
  • INTAKE APPOINTMENT: Free
    Missed/Late Cancellation: $10
  • CRISIS COUNSELING: Free
    Missed/Late Cancellation: N/A
  • GROUP COUNSELING: Free
    Missed/Late Cancellation: $10
  • INDIVIDUAL COUNSELING: Sessions 1-4: Free; (Additional Sessions $10)

Missed/Late Cancellation: $10 (including free sessions)

 

  • ASSESSMENTS: Counseling staff will provide additional information about assessment fees.
  • Students may apply for a fee waiver/reduction; determination is made by the SCC and Office of Scholarships and Financial Aid based upon financial need.
  • The SCC does not accept or bill insurance. 

Who is eligible for services?

  • Currently enrolled OSU and NOC-Stillwater students are eligible for services.
  • During summer semesters, students are eligible for counseling if enrolled in summer or fall courses.

I'm worried about an OSU student. How can I help?


What can I expect in individual counseling?

  • Counseling is a confidential process to help you learn about coping strategies and about yourself.
  • Counseling may involve sharing sensitive, personal or private information that could be distressing at times; your counselor is available to support you through the process.

May I schedule an appointment for someone else?

  • Only the person utilizing services (i.e., enrolled student) may schedule appointments.
  • If there is concern a student (or anyone) might be a danger to themselves or others, call 911, OSU Police at 405-744-6523, Stillwater Police at 405-372-4171 or get the individual to the nearest emergency room.

What about confidentiality?

Appointments, session content, progress and other records are confidential. No record of counseling is contained in academic records. Treatment information will not be disclosed outside the SCC without your written consent with the exception of the following situations.

 

  • Imminent Harm to Self: If a staff member has reason to believe you are in danger of physically harming yourself, staff is legally and ethically required to report the information to authorities or another person as needed to ensure safety.
  • Imminent Harm to Others: If a staff member has reason to believe you are seriously threatening harm against another person and believes you are a threat to the safety of another person, they are legally and ethically required to take action (e.g., contact police, notify another person, seek involuntary hospitalization or some combination of these actions) to ensure the other person is protected.
  • Abuse of Vulnerable Individuals: If a staff member has reason to believe a child, elderly person or other vulnerable individual is being physically/sexually abused or neglected, they are legally obligated to report the situation to authorities.
  • Court Order: A court order, issued by a judge, may require SCC staff to release information contained in counseling records and/or testify in court.
  • Treatment of Minors: Students under age 18 do not have full confidentiality from parents or legal guardians unless they are seen for alcohol and substance abuse counseling or are in crisis.
  • Technology: The SCC uses technology for communication (e.g., computers, fax) and scheduling. While standard measures are taken to protect confidentiality, it cannot be guaranteed. It is our policy to refrain from using email as a first line of communication with students due to inability to ensure confidentiality.
  • Group/Couple Counseling, Consultation and Supervision: Persons in couple or group counseling are encouraged to respect confidentiality of other participants. However, SCC staff cannot guarantee confidentiality will be maintained by the other participants. Your provider may work with other counseling staff for supervision and consultation to provide you the best possible care. Your provider will make every effort to protect your identity.
  • Client Records: Counseling records are maintained for seven years. Information from your records that does not identify you may be used for research and program evaluation. This information will remain confidential and only be used in aggregate format.

Will my counselor be a graduate student or a professional?

  • Counseling staff have doctoral or master's degrees and are licensed or license-eligible.
  • Doctoral and master's-level graduate students, supervised by professional staff, also train at the center.
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